Ethics
4 articles about ethics.
When a Client Gives You a Gift
A small box, a card, a tin of cookies handed over at the end of a session. It is a real moment with real weight. Here is how to handle it well, in the second you have to respond and in the days after.
When a Friend or Family Member Wants to Book a Session
How to handle dual relationships gracefully: a short script for saying yes, saying no, and the in-between option that protects the friendship and the practice.
When a Client Mentions They're Seeing Another Practitioner Too
Mid-session, a client casually says they are also working with someone else for the same thing. Here is how to take that information in stride, ask the right questions, and decide whether to coordinate, continue, or step back.
When to Refer a Client Out, and How to Do It Without Losing the Trust
Sending a client to another practitioner is one of the most generous, and most awkward, things you can do. Here is a calm way to know when it is the right call and how to say it without breaking the relationship.
A calmer practice starts here.
Bring booking, notes, payments, and client communication into one considered place. Start free with no card required.