Stillpoint field notes
Client Care
2 articles about client care.
Moving Your Practice to a New City
A composite story about relocating a private practice: closing a caseload you spent years building, telling clients you are leaving, and starting the slow work of becoming known somewhere new.
The Client Who Apologizes for Showing Up
Some clients start every session with sorry. Sorry I'm a mess. Sorry I'm late. Sorry I don't know where to start. Here is what that opening usually means, and how to receive it without brushing it off or making more of it than it is.
Ready when you are
A calmer practice starts here.
Bring booking, notes, payments, and client communication into one considered place. Start free with no card required.